DWSD is here to help – no one has to lose their water service!
Pay only $18 monthly with the Lifeline Plan or enroll in the EasyPay for only $10 down!
Enroll Today!
We deliver some of the world’s cleanest, safest drinking water.
The Detroit Water and Sewerage Department (DWSD) delivers clean water and collects sanitary sewage and stormwater from more than 230,000 accounts, representing a residential population of nearly 700,000.
DWSD’s water system consists of more than 2,700 miles of water main and 29,000-plus fire hydrants, and the combined sewer collection system has nearly 3,000 miles of sewer piping, more than 90,000 catch basins and 16 green stormwater infrastructure projects within the city of Detroit. Since June 2019, DWSD has committed $100 million per year to begin to address the aging infrastructure, including replacing lead service lines.
(313) 267-8000
Resources
File a Damage Claim
Report Water or Sewer Problems
Pay Your Water Bill or Access Account
Submit DWSD FOIA Request
Lifeline Plan and Assistance Programs
Doing Business with DWSD - Procurement
News & Events
Board of Water Commissioners Special Session for July 30, 2024
Event
The Detroit Board of Water Commissioners will have a Special Session on Tuesday, July 30, 2024 at 2 p.m.
DWSD announces new EasyPay Plan aimed at helping customers pay off past due balances to keep water services flowing
News
Water department launches new payment arrangement for those not eligible for the Lifeline PlanOnly $10 dow
Board of Water Commissioners July 17, 2024 Meeting
Event
The Detroit Board of Water Commissioners will have its July monthly meeting on Wednesday, July 17, 2024 at 2 p.m.
MORE NEWS
https://www.youtube.com/watch?v=853vzrq4dBA DWSD Delivers Clean Water
https://www.youtube.com/watch?v=xkTcoYIXPa0 DWSD Lifeline Plan
https://youtu.be/jV8JPrmmzXk DWSD Working Hard for You - Recruitment
https://youtu.be/tbCWP_tGcHE DWSD Protect Your Pipes
https://youtu.be/ENegygUmJ68 Let's Get the Lead Out
https://youtu.be/2-Sfe0MlJd0 DWSD Save Money & Protect Your Pipes
https://www.youtube.com/watch?v=Nnvw-ewt1kk Catch Basin Education
https://youtu.be/PNLrCbvjo0Q DWSD Expands Virus Detection Partnership with MSU to Combat COVID-19
https://youtu.be/jTh2tmGW9rg DWSD Sewer Lining Video
https://youtu.be/3MgRdWaj2SQ How to Register Your Detroit Water Account - DWSD Customer Care Web Portal
https://youtu.be/qMbAd90L7Ak DWSD Field Services Technician - CCTV
https://youtu.be/P9lCBqOFm4E DWSD Water Main Replacement Projects
https://youtu.be/9CA6YNims-s Working Together Makes a Big Difference
https://www.youtube.com/watch?v=SdOeQgBwO_I&ab_channel=CityofDetroit SBA InfoNews
DWSD announces new EasyPay Plan aimed at helping customers pay off past due balances to keep water services flowing
Water department launches new payment arrangement for those not eligible for the Lifeline PlanOnly $10 dow
DWSD scales up lead service line replacement to 8,000 per year, thanks to $85M in EGLE grants
Previous pace was 700 annually; Detroit now a national leader in replacing lead service linesAdded work cr
DWSD Director Gary Brown attends The White House Water Summit; Detroit signs on with Great Lakes Lead Pipes Partnership
Detroit Water and Sewerage Department (DWSD) Director Gary Brown was acknowledged in Wahington D.C.
We are here to help you with your Detroit Water and Sewerage Department (DWSD) account.DWSD Customer Service
Water and Sewer Meters Information on Water and Sewer Meters Protect the Pipes How to protect your pipes and how DWSD is maintaining and upgrading the public water and sewer systems DWSD is Here to Help – Water Assistance Programs Options for payment and water conservation assistance for your DWSD account Coronavirus COVID-19 Water Restart Plan Coronavirus COVID-19Water Restart Plan Water and Sewer Maintenance/Emergencies Learn about the water and sewer systems, pipe responsibility and report water and sewer emergencies. Fire Hydrant Use Information Information on correct fire hydrant use and how to apply to use a fire hydrant. Billing and Payments Find out what factors contribute to your bill, how you can pay and dispute your bill Pay My Bill and Manage My Account Login to manage your water department account. DWSD Landlord and Tenant Agreements Information DWSD Landlord and Tenant Agreement information Customer Policies Learn about the Detroit Water and Sewerage Department customer policies Request DWSD Real Estate Closing Bill Request a final water read and real estate closing bill DWSD Leak Credit DWSD Leak Credit How Do I Turn On/Transfer/Turn Off Water Service How do I turn on, transfer or turn off water service Learn About Your Water and Sewer Bill Information about DWSD bills How to file a damage claim after a sewer backup or other incident related to the water and sewer systems. Nonresidential Drainage Credits Learn ways to get credits on the drainage charge for nonresidential parcels Drainage Charge The drainage charge is a fee for collecting, storing and treating rainand snow meltthat runs off hard, impervious surfaces Request a DWSD Permit Request a permit for water or sewer taps, hydrant use and demolition. Drainage Guide and Forms Drainage charge and credit guides and forms Information aboutFire Hydrant Use & Maintenance How Does DWSD Use My Data? How Does DWSD Use My Data? Customer Portal You can pay your water bill and access your Detroit Water and Sewerage Department (DWSD) account on our Customer Portal.
The Detroit Water and Sewerage Department (DWSD) hasprograms and initiatives to deliver clean water,rehabilitate the water and sewer systems, and improve stormwater management.DWSD Projects
Information onWater & Sewer Upgrades: North Rosedale Park Information onWater & Sewer Upgrades: Cornerstone Village Making Detroit Lead Safe Information about the Lead Safe Detroit program. Stormwater Project: Oakman Boulevard Information onStormwater Project: Oakman Boulevard Fenkell Stormwater Projects Fenkell Stormwater Projects West Chicago Stormwater Improvement Project West Chicago Stormwater Improvement Project Brightmoor Stormwater Improvement Project Brightmoor Stormwater Improvement Project Far West Detroit Stormwater Improvement Project West Warren/Parkland Neighborhood Stormwater Management Project Capital Improvement Program Overview of the DWSD capital improvement program. Stormwater Management and Drainage Charge Overview of DWSD's stormwater management activities and the drainage charge. DWSD Unplanned Full Lead Service Line Replacement Program Funded by the Sate of Michigan, DWSD is replacing lead service lines it has encountered during previous maintenance work near residential properties. DWSD Procurement Information about DWSD contracts and procurements, including theMichigan Inter-governmental Trade Network (MITN) Green Stormwater Infrastructure Projects Find out aboutDWSD's Green Stormwater Infrastructure Plan DWSD Construction Construction projects for planned water and sewer upgrades and emergency repairs Standard Specification for DWSD Projects Detailed engineering specifications used in project contract documents as a standard by which all DWSD projects are developed. DWSD System Plans System plans covering improvements and expansion to fresh water and wastewater networks, as well astechnical specifications for plumbing and water drainage systems.
The Detroit Water and Sewerage Department (DWSD) has resources, educational materials and tips, and legislative documentsavailable to the public.DWSD Resources
Basem*nt Backup and Flood Protection Basem*nt Backup and Flood Protection Water Saving Tips DWSD Flood Safety and Reduction Tips DWSD Flood Safety and Reduction Tips Submit DWSD FOIA Request Follow the instructions to submit a FOIA request to DWSD. Stormwater Management Regulations Overview of City of Detroit stormwater management regulations Fats, Oil and Greases Fats, oils and greases that can build up in your drains and cause sewer backups. The good news is that this is preventable. Blue Ribbon Panel on Affordability Summary of finding from the 2015 - 2016Blue Ribbon Panel on Affordability Water Quality Reports Annual DWSD water quality reports DWSD Legal Notices DWSD Legal Notices DWSD Policies Polices approved by the Board of Water Commissioners DWSD Metrics Metrics from the DWSD Director Board of Water Commissioners Agendas and Documents Board of Water Commissioners Agendas and Documents Awards Awards earned by the Detroit Water and Sewerage Department About DWSD Overview of DWSD and its history
